Recent events with the COVID-19 pandemic underscore the critical importance of bridging the digital divide so that San Francisco residents with disabilities and older adults (60+) have access to equitable and affordable Internet access. Many San Francisco residents with disabilities and older adults still lack access to broadband Internet, devices, and the digital support needed in order to access essential services, information, online healthcare, and to stay consistently and meaningfully connected.
To respond to this critical issue, Thriving in Place (TIP) is conducting a city-wide survey to understand the technology barriers and needs of San Francisco residents with disabilities and older adults (ages 60+) during the COVID-19 pandemic and beyond.
Results of this survey will be shared with the Department of Disability and Aging Services (DAS) and the Mayor's Office on Disability (MOD) to help inform the City's strategy for expanding access to technology resources and solutions needed in order to bridge the digital divide.
American Sign-Language Introductory Video (ASL Vlog)
Produced by Urban Jazz Dance Company
Click to download the Transcript & Video Description as an Accessible PDF…
The survey includes questions about access to Internet, devices, assistive technology, and use of technology for telehealth and social activities. The survey is available in six languages (English, Spanish, Chinese, Russian, Tagalog and Vietnamese) online, in printed format, Braille and as a phone-based survey.
In addition to the survey, our team will be conducting a series of Focus Groups and in-depth interviews with a diverse cross-section of disability and aging communities in San Francisco.
Community Advisory Coalition: The needs assessment is driven by a 14-member Community Advisory Coalition composed of a diverse group of Deaf and Disabled community members, non-profit disability and aging cultural workers, veteran and unhoused community advocates, and transition-age youth. The coalition oversees an inclusive process for seeking input and feedback from the community.